A smooth transfer starts with accurate booking details. Enter the complete flight number, rather than only the airline name. For arrivals after midnight, check the calendar date carefully and use Türkiye local time for pickup.
Name and contact details
The name-board welcome outside the terminal uses the passenger name in your booking. Provide a phone number with its country code and an email address you check regularly. Keep the booking contact details available after collecting your luggage.
The full hotel address
Properties in the same area may have similar names. The complete hotel name, neighbourhood and address help the operator plan the correct destination. Mention large suitcases, pushchairs and special needs in the notes. Children count towards the passenger total.
If plans change
Contact us with your reference if your flight, terminal or accommodation changes. Before starting another payment, check the existing reservation through your private email link. This helps avoid a second booking for the same journey.